Refund and Cancellation Policy:

  1. Refund Eligibility: Customers are eligible for a refund if they return the purchased product within [7 days/weeks/months] of the original purchase date. The product must be unused, in its original packaging, and in resalable condition to qualify for a refund.

  2. Cancellation Policy: Customers can cancel their order within [24 hours/7 days] of placing the order, provided that the order has not yet been dispatched for delivery. Cancellation requests made after the order has been dispatched may not be accommodated.

  3. Return Procedure: To initiate a refund or cancellation, customers must contact Arihant Enterprises’ customer service team through the provided channels. The customer service representative will guide the customer through the return process and provide instructions for returning the product.

  4. Return Shipping: Customers are responsible for the cost of return shipping unless the product is defective or damaged upon arrival. Arihant Enterprises may provide a prepaid shipping label for eligible returns, depending on the circumstances.

  5. Refund Processing: Once the returned product is received and inspected, Arihant Enterprises will process the refund within [7 business days]. The refund will be issued to the original method of payment used for the purchase.

  6. Partial Refunds: In some cases, Arihant Enterprises may offer partial refunds for products that are returned with missing parts or signs of use. The amount of the partial refund will be determined based on the condition of the returned product.

  7. Non-Refundable Items: Certain items may not be eligible for refunds, such as clearance or sale items, customized products, or items marked as non-returnable. The eligibility of these items for refunds will be specified at the time of purchase.

  8. Damaged or Defective Products: If the product received is damaged, defective, or incorrect, customers must notify Arihant Enterprises’ customer service team within [7 days] of receiving the product. The company will arrange for a replacement or issue a full refund, including return shipping costs, as appropriate.

  9. Refund Exceptions: Arihant Enterprises reserves the right to refuse refunds or exchanges for products that do not meet the return criteria outlined in this policy. The company may also withhold refunds for products that are returned in unsatisfactory condition or without prior authorization.

  10. Modification of Policy: Arihant Enterprises reserves the right to modify or update this refund and cancellation policy at any time without prior notice. Customers are encouraged to review the policy periodically for any changes.

By making a purchase from Arihant Enterprises, customers acknowledge and agree to abide by the terms of this refund and cancellation policy.